Frequently Asked Questions.

Products & Rituals

Orders & Payments

How can I place an order?
When the store opens, browse the collection, add your product to your shopping bag and complete checkout. The current website offers a collection preview.

Which payment methods do you accept?
Confirmed payment methods will be displayed when checkout opens.

Will I receive an order confirmation?
Order confirmations will be connected during the checkout setup before real orders are accepted.

Can I modify my order?
Contact customer support as soon as possible. Modifications depend on processing status.

Product Details

Are the products handmade?
Manufacturing details will be stated on each product page once verified.

Where are your products made?
Country of origin is India, as specified in the current product content. Final declarations will appear on finished packaging.

How should I store my products?
Follow each product label’s storage directions and warnings.

Shipping & Returns

Do you ship internationally?
International checkout will open only after destinations, payment support and shipping requirements are confirmed.

How can I track my order?
A tracking link will be shared after dispatch once order services are active.

What if my product arrives damaged?
Contact support promptly with your order number and clear photographs of the product and outer packaging.